Trust and teams. Those are two very important words in modern business. These days everything has changed. It used to be us and them, management and staff and that sort of thing.
Now, with team — everyone feels involved in the process and not set apart. When you use the word staff, that gives off an “I’m up here and your down there” mentality.
When you refer to them as a team, there is a lot more equality about it.
If you want to get to the point where trust is there, which means people can get on with stuff without you interfering yourself in what they are doing, you will get a much higher quality of work.
How to Build Trust
Be the Leader
You have to lead and there are ways of doing it. You need to lead with respect, which means you lead by example.
Don’t ask people to do things that you would never be prepared to do yourself.
You need to act professionally and consistently. That means, don’t go in with constant mood swings. If you are having a really bad day, get yourself a punching bag. Don’t take it out on your staff.
The bottom line is you need to be that leader that can be respected, so be consistent.
Admit Your Mistakes
You need to be humble. What this means is don’t admit mistakes after everyone notices them. Admit them before anyone knows you have done something wrong.
What are you scare of? What’s the problem? Do you not make mistakes? I make many and I freely admit to them.
Don’t pretend that no one knows, and please don’t blame others for the mistakes you have made.
You need to communicate with your team all the time. Involve them in the day to day stuff, make sure they are up to speed and have all the training to be able to do the job you want them to do.
Ask them if they have it, don’t tell them they have it.
Make sure that they communication is two way. You need to listen to your team as much as you are telling them what they need to know.
Make sure that your team is heard and understood. Invite their opinion. All of these things helps build that trust.
If your team suggests something and you say you’re going to make it happen, then make sure it happens.
If there is one way to lose trust in your team quickly, it is by not following through with what you say you are going to do.
Most importantly, it’s about respect. It’s about doing your job and letting others do theirs.
If you are employing someone to do something for you and they are an expert in that field, then they are going to be good at it. Respect them for that and let them do it.
Be sure to ask your team for input from time to time on how you can better do what you are doing. This will foster a new culture over time.
This is not a 5 minute job. This is a mindset.
Much of running a modern business or any business is mindset. It is not about making money. For example, if you want to take your current business from half a million a year to 3 million in sales per year, all the entrepreneurial training will teach you that it is about mindset.
Once you start doing that, you will find that business becomes easier. That’s what I am all about and what it is all about in the Owners Club.
In the Owners Club, I am going to make business easier for you. It’s not just about making money. If business becomes easier for you, I guarantee the money will follow.
Monday Book Recommendation
Today is Monday and that means it is time for a book of the week. This week I am recommending Gary Vaynerchuck’s first book, Crush It.
He has written several books and they read kind of like a trilogy. Crush It will make you look at social media in a different light.
It’s a great book and won’t take you long to read, so go check it out and I will be back tomorrow with another great tip.