When it comes the opinions of others – and how much to listen to them – it seems the jury is split down the middle. Some wise men and ‘experts’ advise you to ignore and eschew everyone else’s opinions, and follow your heart. Abe Lincoln once famously said: “If there is anything that links the human to the divine, it is the courage to stand by a principle when everybody else … [Read more...] about What are they THINKING? How to Build a Survey to Get Honest Customer Feedback